Privacy Policy

Last updated: January 1, 2025

1. Introduction

This Privacy Policy explains how Pixshop ("we," "our," or "us") collects, uses, processes, and protects your personal information when you use our mobile application ("App"). We are committed to protecting your privacy and ensuring the security of your personal data.

2. Information We Collect

2.1 Images and Media Content

When you use our AI-powered editing features, we temporarily process:

  • Photos and images you upload for editing
  • Generated and modified images created through our AI services
  • Image metadata (excluding location data unless explicitly provided)

Important: Images are processed temporarily and are not permanently stored on our servers unless you explicitly save them to our cloud services (if available).

2.2 Usage Information

  • App usage analytics and performance metrics
  • Feature usage patterns and preferences
  • Error logs and crash reports
  • Device information (model, OS version, screen resolution)

2.3 Account Information

  • App Store account information (managed by Apple)
  • Subscription status and purchase history (through App Store)
  • User preferences and settings

2.4 Automatically Collected Information

  • IP address (for API requests only)
  • App version and build information
  • Session duration and frequency
  • Network connection type

3. How We Use Your Information

3.1 Service Provision

  • Process images through AI editing and generation services
  • Provide personalized editing suggestions and features
  • Maintain and improve App functionality
  • Enable premium features for subscribers

3.2 Service Improvement

  • Analyze usage patterns to enhance user experience
  • Optimize AI model performance and accuracy
  • Develop new features and improvements
  • Fix bugs and technical issues

3.3 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and prevent misuse
  • Ensure content policy compliance

4. Third-Party Services and Data Sharing

4.1 AI Processing Services

We use the following third-party AI services to provide image editing capabilities:

Replicate (Primary AI Provider)

  • Purpose: AI image generation and editing
  • Data Shared: Images uploaded for processing
  • Data Retention: Images are processed temporarily and deleted after processing

OpenRouter (Fallback AI Provider)

  • Purpose: Alternative AI image generation when primary service is unavailable
  • Data Shared: Images uploaded for processing
  • Data Retention: Images are processed temporarily and not stored

4.2 App Store Integration

Subscription and purchase data is managed by Apple through the App Store. We do not directly handle payment information. Apple's privacy policy applies to all App Store transactions.

4.3 Analytics Services

We may use anonymous analytics to understand app usage patterns. This data is aggregated and does not identify individual users.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your data:

  • Encryption of data in transit using HTTPS/TLS
  • Secure API connections to third-party services
  • Limited data retention periods
  • Access controls and authentication
  • Regular security assessments

5.2 Image Processing Security

  • Images are processed temporarily and deleted after completion
  • No permanent storage of user images on our servers
  • Secure transmission to AI processing services
  • Content filtering to prevent inappropriate material

6. Data Retention

6.1 Image Data

Images uploaded for editing are:

  • Processed temporarily during editing sessions
  • Automatically deleted after processing completion
  • Not stored permanently unless you explicitly save to device
  • Removed from third-party AI services after processing

6.2 Usage Data

  • Analytics data: Retained for up to 2 years
  • Error logs: Retained for up to 1 year
  • Account preferences: Retained while account is active

7. Your Privacy Rights

7.1 Access and Control

You have the right to:

  • Access information about data we collect
  • Request deletion of your data
  • Opt out of analytics collection (where possible)
  • Update your preferences and settings

7.2 California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information to third parties.

7.3 European Privacy Rights (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

8. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete such information.

9. International Data Transfers

Your information may be processed in countries other than your own, including the United States, where our third-party AI services are located. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes through the App or other appropriate means. Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

11. AI Content and Privacy Considerations

11.1 AI-Generated Content

Content generated by AI may be based on patterns learned from training data. We do not guarantee that AI-generated content is entirely original or free from resemblance to existing works.

11.2 Biometric Information

Our App may process facial features as part of photo editing. This processing occurs locally or through secure AI services and is not used for identification or stored permanently.

11.3 Content Safety

We implement content filtering to prevent generation of inappropriate or harmful content. However, you are responsible for ensuring your use of AI-generated content complies with applicable laws and respects others' rights.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Data Protection Officer

Response Time

We will respond to privacy requests within 30 days of receipt, or as required by applicable law.

Your Consent: By using Pixshop, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.